How to find footage in the archive and save it

Something has happened and you need the footage. Finding it is easy if you know the order. The main thing is not to put it off.

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Step by step

Five steps

1. Do not waitThe recorder writes new footage over the oldest. In a few weeks the footage you need may be gone.
2. Choose the camera and the dayOpen the archive on the recorder or in the app and choose the camera, the date and the rough time.
3. Look by eventsThe timeline usually marks the moments when there was motion in the frame. That way the right minute is found faster.
4. Save the clipA section of footage is exported to a USB stick from the recorder or saved to a phone from the app.
5. Check that the file opensOpen the saved file on a computer or a phone before you consider the job done.

Questions

Can footage that has been overwritten be recovered?

As a rule, no: the recorder has written new footage over it.

Why do the date and time on the recorder matter?

If the clock is wrong, the footage sits at the wrong place on the timeline and you have to search blind.

Will you show how to search for footage?

Yes. At handover we show staff how to use the system and stay in touch.